Privacy Policy
Last updated: September 10, 2026
Shanmé Design places great importance on protecting your privacy and personal information. This policy generally explains how personal information may be collected, used and protected when you use our website or communicate with us.
1. Person responsible for the protection of personal information
The person responsible for the protection of personal information at Shanmé Design is:
Sylvie To
Shanmé Design
5065 boulevard Davis
Saint-Hubert (Longueuil), Quebec, J3Y 3H1
Email: [email protected]
2. Personal information that may be collected
When you voluntarily communicate with Shanmé Design through the website, by email or by any other means of communication offered on the site, certain information may be collected in order to process your request and respond to you.
Depending on the nature of your request, this information may include your name, email address, telephone number and any information you choose to provide in your message.
3. Conversational assistant
The site may provide a conversational assistant to answer certain questions and facilitate your navigation. Information that you voluntarily enter into a conversation may be processed in order to generate a response.
We recommend that you do not provide sensitive or confidential personal information through this assistant unless it is necessary for your request.
4. Use of information
Personal information collected is used only for the purposes for which it was provided, including responding to a request, communicating with you, providing requested information or services, ensuring the proper operation of the website and protecting its security.
5. Cookies and necessary technologies
The website uses technologies necessary for its operation, security and the storage of certain technical preferences. These technologies may include essential cookies.
If non-essential technologies requiring your consent are added to the website in the future, appropriate consent mechanisms may be implemented.
6. Disclosure to service providers
Certain technology service providers may process information to the extent necessary for the operation of services used by the website, including hosting, electronic communications or certain technical features.
Shanmé Design does not sell your personal information.
7. Retention and security
Shanmé Design takes reasonable measures to protect personal information against unauthorized access, use, disclosure, loss or modification.
Personal information is retained only for the period reasonably necessary for the purposes for which it was collected or to meet applicable obligations.
8. Your rights
Subject to applicable laws, you may request access to the personal information Shanmé Design holds about you, request correction when it is inaccurate or incomplete, or request information about its use and processing.
You may also withdraw consent where the processing concerned is based on consent, subject to applicable legal or contractual restrictions.
9. Questions or complaints
For any question regarding this policy, to exercise your rights or to make a complaint regarding the protection of your personal information, you may contact:
Sylvie To
Person responsible for the protection of personal information
Email: [email protected]
10. Changes to this policy
This policy may be updated to reflect changes to Shanmé Design’s practices, technologies used on the website or applicable requirements. The date of the latest update is shown at the beginning of this page.